A case in point. A survey today about TV viewing habits screened me through all the usual filters, accepted me into the flow then proceeded to collect dozens of answers about my television viewing habits. It promised $5.25, a nice payout. It was well laid out survey, with big network logos, oversized selection buttons and a nice design. The questions were mostly about what I watched, what networks I had heard about, and how much time I spent watching. This went on and on for 10 minutes. I answered each question honestly. For $5.25 they had a right to expect my full attention and honesty. Then this...
"Unfortunately this survey was not a good match. Sorry."
Essentially this is theft. They collected all this data, asked for my time which I gave in good faith, and then they reneged and refused to pay me for it.
Most market research companies are honest; they need data and they are willing to pay you for honest answers. That's what Cashback Research is all about: Connecting market researchers with people willing to take surveys for rewards. We wouldn't be celebrating our 11th year in existence if this weren't true.
But unfortunately there are also market researchers who are just bad citizens in the survey ecosystem. They sneak into this orderly house and profit from "free" research. Part of our job at Cashback Research is to get these scammers banned.
So how do we do that? By exposing them. We send reports up the chain of command, including links, screenshots and a description of the experience in order to get these bad surveys removed so that you never have to see them in the first place. I call it "weeding the garden."
Want to help? If you are a Cashback Research member and you come across a survey that collects real data -- not just screener questions to determine suitability -- and then does not payout on the reward, then you should:
- Take screenshots of at least one page in the survey.
- Send us the link address that launched the survey
- A short description of your experience in the survey
- Send it all to us via a ticket.
We'll take if from there, notifying the right people on your behalf. A rich, fertile garden helps us all earn more cash from online surveys with less effort.